Internet Testing Systems – EU Privacy Policy

Internet Testing Systems understands the importance of assessment data security and takes its responsibility to protect stakeholder data seriously. The following policy outlines the steps we take to ensure data security.

EU-U.S. Privacy Shield

Internet Testing Systems complies with the EU-U.S. Privacy Shield framework with respect to the collection, processing and retention of personal information transferred from the EU to the United States. More information on the EU-U.S. Privacy Shield framework can be found here: https://www.privacyshield.gov/.

Internet Testing Systems adheres to the principles of the EU-U.S. Privacy Shield framework as it applies to personal information received from the EU. Responsibilities for Internet Testing Systems, and all companies adhering to the principles, are described in the EU-U.S. Privacy Shield framework. The EU-U.S. Privacy Shield framework will be used to resolve any conflicts between this privacy policy and the EU-U.S. Privacy Shield framework. Internet Testing Systems will cooperate with the EU Data Protection Authorities in the event of disputes and conflicts.

Data protection

Internet Testing Systems maintains industry recommended physical and electronic security measures to ensure appropriate use of information and protect against data loss. Internet Testing Systems also maintains regularly reviewed security policies and conducts regular security audits.

Information we collect for assessments

Internet Testing Systems provides assessment services for assessment sponsor partners. The assessment sponsor is the company or organization that owns the assessment content and data. Assessments, including surveys, quizzes, and tests, are delivered on Internet Testing Systems servers.

Assessment sponsors determine the information to be collected as part of the assessment process. This often includes demographic information. Internet Testing Systems also collects your IP address, login information for the purchase site, purchase information, and connection information, including browser type, browser version, operating system, platform. Internet Testing Systems also uses cookies to ensure a positive assessment experience.

Internet Testing Systems uses this information and data internally to deliver the assessment, analyze the outcome, and provide reporting. This information is shared with the assessment sponsor.

If you use Internet Testing Systems software to create content, information and data is treated the same way as it is when taking an assessment.

By taking an assessment or using content creation software provided by Internet Testing Systems you agree to information and data being transmitted to the applicable assessment sponsor. Assessment sponsors have their own privacy policies, so please reference those for any additional use cases for information and data beyond transmission between Internet Testing Systems and the assessment sponsor.

Information we collect for purchases

Internet Testing Systems provides product catalog services to some of our assessment sponsor partners. The assessment sponsor is the company or organization that owns the assessment content and data.

As part of the purchase process, you enter various information, including name and contact information. Internet Testing Systems may also collect your IP address, login information for the purchase site, purchase information, and connection information, including browser type, browser version, operating system, platform. Internet Testing Systems also uses cookies to ensure a useful website experience.

Internet Testing Systems uses this information internally to associate products and assessments with your user profile. We also share this information with the assessment sponsor as required.

If you use a credit card to make your purchase, Internet Testing Systems does not retain a copy of the card number. A secure credit card handling service is used to process the transaction.

You can always choose not to provide information. However, if you choose not to provide essential information you might not be able to make an online purchase.

Testing and quality assurance

Internet Testing Systems requires information and data for internal quality assurances purposes. All information and data used for quality assurance is scrubbed of all personally identifiable information before it is used for these purposes.

Data transmission

Information and data collected by Internet Testing Systems may be transmitted around the world. Data is only shared with assessment sponsors, but those sponsors may be in the United States or many other countries. By taking an assessment, creating content with our software, or purchasing products through our catalogs you are consenting to this transmission.

Information disclosure

Internet Testing Systems does not sell or rent any personal information or data that it collects. Information and data is only shared with the assessment sponsor.

Internet Testing Systems will cooperate with disclosure of data only in response to a subpoena, court order or legal process, to the extent permitted and required by law, and to the extent agreed upon with the assessment sponsor.

Access

You may request your personal information for review or to correct or delete any information Internet Testing Systems retains about you by sending an email request to privacy@testsys.com.

When submitting your request, please clearly list all information you would like to review, correct, or delete, along with the assessment sponsor if it is known. EU individuals have rights to access personal information stored about them and to limit its use and disclosure. Internet Testing Systems will respond in accordance with the EU-U.S. Privacy Shield framework principles.

Internet Testing Systems maintains information and data as requested by the assessment sponsor, which is usually indefinitely. Internet Testing Systems will act in good faith to provide information we have. This privacy policy only applies to information held by Internet Testing Systems. Information transmitted to assessment sponsors or held by other content owners is not covered in this policy, so privacy policies for assessment sponsors should be reviewed to determine access policies for those sponsors.

If you are a parent or guardian of a minor that you believe has information or data held by Internet Testing Systems, please contact us as privacy@testsys.com.

Enforcement

Internet Testing Systems is committed to the principles of the EU-U.S. Privacy Shield framework and to obtaining a fair resolution to any complaints or disputes. Please contact us at privacy@testsys.com with any questions, concerns, or disputes. We will respond to your request within the scope of the EU-U.S. Privacy Shield framework within 60 days.

Individuals in the EU may report privacy complaints to their local Data Protection Authority in the event the response from Internet Testing Systems does not resolve their dispute.

If all other dispute resolution mechanisms have been exhausted, individuals may have the right to initiate binding arbitration with regards to this policy, as it lies within the scope of the EU-U.S. Privacy Shield framework.

Changes to this privacy policy

Internet Testing Systems reserves the right to change or modify this privacy policy at any time. If the policy is changed, the new version will be posted to our website and the last modified date will be updated.

Last updated: April 2017